Jilicc Privacy Policy — Our Commitment to Protecting Your Data

Jilicc.im (referred to as "jilicc", "we", "us", or "our") describes in this Privacy Policy how we collect, use, process, and protect your personal information. This policy applies to our website, mobile application, and all other digital services.

Jilicc believes that every user's privacy is a fundamental right. We handle your data with care and will never sell it to third parties without your consent. By using our platform, you agree to this Privacy Policy.

This policy has been developed in compliance with international data protection standards (GDPR) and local laws. We will notify you in a timely manner of any changes.

Jilicc collects your information through various channels. This data falls into three main categories:

2.1 Information You Provide Directly

• Registration Details: Full name, mobile number, email address, date of birth.
• Identity Verification (KYC): Copy of national ID card, passport, or driving licence.
• Payment Information: Mobile banking numbers (bKash, Nagad, etc.) and transaction history.
• Contact Details: Details of messages, complaints, or inquiries sent to customer support.

2.2 Automatically Collected Information

2.3 Information Received from Third Parties

In some cases, we may receive additional information through trusted payment providers or identity verification services as part of the verification process. Your consent is always obtained in such instances.

Jilicc uses your data only for specific, legitimate, and transparent purposes. Each purpose is detailed below:

3.1 Service Operations

• Creating and managing your account.
• Processing deposits and withdrawals.
• Providing and managing your gaming experience.
• Activating bonuses and promotions.

3.2 Security & Compliance

• Detecting and preventing fraudulent activity.
• Complying with Anti-Money Laundering (AML) regulations.
• Verifying age to prevent access by minors.
• Meeting legal obligations.

3.3 Improving User Experience

• Recommending games based on your preferences.
• Sending relevant offers and promotions (with your consent only).
• Identifying platform errors to improve our services.

Jilicc may share data with third parties only in limited circumstances and under strict conditions. In every case, only the minimum necessary information is shared.

4.1 Service Provider Partners

Our partners include payment processors, identity verification services, and technology support providers. They only receive the data necessary for their specific role and are bound by our privacy agreements.

4.2 Legal Obligations

We may be required to share data in response to a court order, directive from a government regulatory authority, or as part of a legal process. In such cases, we will notify you in advance wherever possible.

4.3 Business Transfers

If jilicc merges with or is acquired by another entity, your data may be transferred as a business asset. In such cases, the new entity will be required to comply with this Privacy Policy.

Jilicc uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

5.1 Cookies We Use

5.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Jilicc retains your data only for as long as necessary or as required by legal obligations.

6.1 Retention Period

• Active Account: All data retained for the full duration of active account.
• Closed Account: Financial records are retained for up to 5 years after account closure (in accordance with AML regulations).
• Transaction Details: Up to 7 years (as required by law).
• Support Records: Up to 2 years after issue resolution.

6.2 Data Deletion Request

Once the retention period expires, or upon your request, jilicc will securely delete or anonymize your personal data. However, certain data may need to be retained for a defined period due to legal obligations.

Jilicc employs industry-standard technical and organizational measures to protect your data. Our security infrastructure is continuously updated and tested.

7.1 Technical Safeguards

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall & IDS: Advanced measures in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Secure Data Storage: Sensitive data stored using hashing.

7.2 Organizational Measures

• Only authorized personnel have access to the data they need.
• Regular security training and audits.
• Strict penalties apply for any breach of data protection policy.
• Annual third-party security audit.

Under jilicc's Privacy Policy, you have the following rights. You can contact us at any time to exercise them.